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Plume Installation - App Steps

  1. Launch the HomePass app and choose the Set Up Plume option.                                                               app_open.png
  2. The app will prompt you to enter your name and email. This will be for your new Plume account.  
  3. Choose your Plume account password, which must be at least 8 characters long.                                onboarding02.png     onboarding03.png
  4. An email will be sent to you.  Click on the Verify Email link within that email to continue the setup process.                                                                                                                                                    onboarding04.png     onboarding05.png
  5. You'll be presented with the overall steps to get your first pod connected. This will become the Gateway pod of your Plume network. The info buttons will bring up additional details for each step. onboarding07.png
    • Connect a pod by Ethernet to your modem. If you have an existing router, ONT for Fiber or other type of network configuration, use the Advanced setup link to get more information on how to connect the pod to the network.                                                                                                             onboarding08.png     onboarding09.png 
    • Plug the pod into power. Restart your modem. The modem should also be left unplugged from power for a minimum of 30 seconds until the next step. If you are using your existing router, modem/router combo or ONT a restart is not necessary.                                                                  onboarding10.png     onboarding12.png
  6. Once you have completed the steps to connect you Gateway pod, tap on Next to move on to setting up your SSID.                                                                                                                                 onboarding07.png
  7. The LED will continue to slowly pulse until the pod connects to the Plume cloud. Once connected, the LED will turn off and the app will prompt you to input your new Wi-Fi name (SSID) and Password.
    • To simplify setup, you can use your previous Network Name (SSID) and password. This will allow all your client devices to easily switch to the Plume network once the old Wi-Fi has been turned off, without needing to update the credentials on every single Wi-Fi client. 
    • Alternatively, this could be an opportunity to setup a completely new Wi-Fi network name and/or password. This would help ensure that the new Wi-Fi network starts off as secure as possible.                                                                                                                                                   onboarding13.png     onboarding14.png
  8. If you have more than one pod, start plugging them in now. Stay close to each pod until it is found. As each one connects to the network and cloud, a green check mark will appear and the LED will turn off. Tap on Completed once all pods have been added.                                                                onboarding18.png     
  9. Be sure to Enable notifications. This will help you be aware of your home network activity.              mceclip9.png
  10. The HomePass app will prompt you to join the new Wi-Fi network with your mobile. 
    • Tapping on Join will take you out of the HomePass app and into the Wi-Fi settings so you can join.
    • Once back in the HomePass app, a Welcome Aboard message indicates that the device is now connected and the new Wi-Fi network is operational.                                                                        mceclip10.png
  11. Finally, after you have joined the network, you'll be taken to the home screen.                                    homemulti.png
  12. As an optional step, pods can be named for easier identification later.
    • Tapping Snooze, will skip this step.
    • To name the pods, bring the device close to each pod that is to be named. Bluetooth is used to identify the closest pod. 
    • Choose from the list of default names or enter a custom name for each pod.                                 mceclip11.png
  13. Over the next 24 hours, your new Plume Wi-Fi network will optimize to create the best performance for your connected devices.

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