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Plume Setup
How Plume Works
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Please note that Plume is currently only available, and only has the required permissions to use radios in the USA and the UK. The Plume app is only available in US and UK based Apple App and Google Play stores.We are constantly working to expand our areas of availability, but we do not yet have ...
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Although Plume HomePass is designed for residential homes at the moment, Plume HomePass will also work for small businesses as long as you have an Internet service meeting your usage. For your specific business needs, please contact our support team for more information.
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It's easy to bring Plume with you when you move. Just bring your pods to your new home and plug them into the modem or router to spread Wi-Fi in your new home.
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Plume Adapt is designed to spread out device connections throughout the home. While it is not a hard limit, connections of more than 45 devices per radio are not recommended on SuperPods.
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The number of pods you'll need will vary based on a number of factors, such as the layout, construction of your home, how many devices you plan on using and the speed of your internet connection.One SuperPod is enough to cover a Studio apartment. For a 1-2 bedroom apartment or smaller home, addin...
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Yes, you can use Plume with your existing router. Download the app and follow the instructions to set up Plume with your existing router.Please make sure to turn off the Wi-Fi on your router after the setup to allow Plume to efficiently manage your home Wi-Fi.Please note that Plume wil...
Basic Setup & Configuration
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You can easily set up Plume while keeping your devices connected as long as you have one Ethernet port on your router available to connect Plume pod via network cable. If you do not have any Ethernet ports available on your router, you can use a switch to add additional ports. Replace one of...
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Yes, you can. Please follow these step to switch pods correctly: Disconnect the original pod from the modem or router. Connect the replacement pod to the modem or router. Unplug your modem or router from power for at least 30 seconds Power up your modem or router. For best performance make sure...
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If you received an email saying that your pods have been automatically added to your Plume account, here's what you can expect to see and what still needs to be done. Once we have assigned the pods, you'll notice new offline pods appear as red dots in your HomePass App. No need to delete these...
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Follow these instructions to set up your Plume with your modem that is connected to a separate router. Download the HomePass app and sign up to start the setup. Restart your modem. Disconnect your Airport Extreme or Capsule from the modem if you wish to set up Plume as your new router and connec...
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Adding a new pod Plug in your SuperPod anywhere within your home and stay nearby. On the Home page, scroll down to the Adapt section. Tap the ⋮ to open the Options Menu. Tap on Add a pod. Wait until your new pod(s) is found and select Done Adding Pods when all additional pods have been claim...
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Bathrooms are masses of Wi-Fi deflectors because of the pipes and mirrors that lie in or on their walls. In addition, the Plume pods are not really waterproof. We'd recommend skipping the bathroom.
Advanced Installations
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There are several different ways a VoIP phone can be connected to a Plume network. Which setup is needed is based on how the phone must be connected to the network. If you are unsure which setup matches yours, contact your VoIP provider. Click on the links below to jump to each setup. VoIP pho...
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When do I need to keep my ISP provided Gateway (modem/router)? If you subscribe to other services from your ISP, such as telephone (VoIP), television (IPTV) and home security, the residential Gateway device (modem/router) provided by your ISP is likely required for those services in addition to ...
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Plume can be used with a CUJO Smart Firewall. To set up Plume and CUJO together you will need to set up both in Auto (Bridge) mode. This does require the use of a router or modem-router combo device to provide DHCP services to your network. How to set up Plume and CUJO For a new Plume...
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Can a switch be connected to a pod without any issues? Yes, you can connect a switch to any pod for your client connections; however, a switch should not be directly connected to a standalone modem when it's used for client connections. Each Plume pod comes with at least one Ethernet port that su...
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Follow these steps in order to set up your additional membership and pods at another home. A second location requires a separate membership, you will be prompted to purchase one during this process if have not already done so at the time of purchase. Setting up another location Open the Set...
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There are several different ways a VoIP phone can be connected to a Plume network. Which setup is needed is based on how the phone must be connected to the network. If you are unsure which setup matches yours, contact your VoIP provider. Click on the links below to jump to each setup. VoIP pho...
Turn Off Old Wi-Fi
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Turning off the WiFi on your existing wireless router will help improve the performance of your HomePass WiFi network by reducing channel utilization. Turning the old WiFi off will also avoid confusing your devices. Turning your router’s WiFi off will vary by Internet Service Provider or router m...
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Why should I turn off parallel networks? Turning off the WiFi on your existing wireless router will help improve the performance of your HomePass WiFi network by reducing channel utilisation. Turning the old WiFi off will also avoid confusing your devices. Turning your router’s WiFi off will var...
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Follow the instructions below to turn off Wi-Fi on your ASUS router: Open a browser and enter the IP address 192.168.1.1 to login the router configuration page. Click on Wireless under the Advanced Settings section of the menu. Click on the Professional tab. Select 5GHz in the Frequency field. S...
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Linksys Smart Wi-Fi router - from local network Log into the router's Web GUI by typing in 192.168.1.1, or type myrouter.local in the browser address bar. You can access the router directly or through your Linksys cloud account. Directly - Enter your password under Access Router. The default ...
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Follow the steps below to disable Wi-Fi on your Netgear router: Log into the admin GUI on Web by entering http://www.routerlogin.net. in the browser address bar Enter your admin username and password. The default username and password are admin and password, respectively. Click on the Advanced t...
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Open a browser and enter the IP address 192.168.1.1 to login the router configuration page. Enter your user name and password. The defaults for both is admin. Click on Basic tab and the Wireless menu Uncheck Enable Wireless Radio for both the 2.4Ghz and 5GHz Wireless Click on Save