Shipping & Availability

  • Nope! HomePass works with any broadband connection, so you don’t need to be hooked up to Virgin Media to get in on the action. As long as you are within our delivery area, you can take advantage of this offer.

  • You can buy Plume pods and the required membership from our web store. We can only ship to valid UK addresses. We are unable to ship to freight forwarders due to export regulations. If you live in the US, please visit our US web store. We've received a lot of inquiries from users in Europe and ...

  • We offer Free Standard Shipping across the UK, including the Highlands and Islands, as well as Northern Ireland. If ordered before 1 PM GMT, the order will ship the same or next available business day.  UKYour order should arrive within 2-3 business days from the shipping date. Highlands and Isl...