Returns & Refunds

  • You can only cancel or return items that were ordered on our web store. Orders are processed for shipment the same day as they are placed.   If your order was very recently placed and has not yet shipped, it may be possible to process a cancellation by contacting us immediately by phone or chat t...

  • Orders placed on the Plume web store include a 60-day money-back guarantee. Send us a request to initiate your return and refund. If your return request is approved, a return shipping label will be sent via email within 2 business days. We will cover the cost of return shipping as long as you are...