How Plume Works

Will Plume work outside of the UK?

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Please note that Plume is currently only available, and only has the required permissions to use radios in the USA and the UK. The Plume app is only available in US and UK based Apple App and Google Play stores.We are constantly working to expand our areas of availability, but we do not yet have ...

Does Plume work well for businesses?

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Although Plume HomePass is designed for residential homes at the moment, Plume HomePass will also work for small businesses as long as you have an Internet service meeting your usage. For your specific business needs, please contact our support team for more information.

Can I take Plume with me if I move?

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It's easy to bring Plume with you when you move. Just bring your pods to your new home and plug them into the modem or router to spread WiFi in your new home.

How many devices can I connect to Plume?

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Plume Adapt is designed to spread out device connections throughout the home. While it is not a hard limit, connections of more than 45 devices per radio are not recommended on SuperPods. 

How many pods do I need?

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The number of pods you'll need will vary based on a number of factors, such as the layout, construction of your home, how many devices you plan on using and the speed of your internet connection.One SuperPod is enough to cover a Studio apartment. For a 1-2 bedroom apartment or smaller home, addin...

Can I use Plume with my existing router?

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Yes, you can use Plume with your existing router. Download the app and follow the instructions to set up Plume with your existing router.Please make sure to turn off the WiFi on your router after the setup to allow Plume to efficiently manage your home WiFi.Please note that Plume will ...

Will Plume work with my ISP?

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Yes, Plume will work with any broadband ISP service to improve the Wi-Fi in your home. Click here for instructions on specific network configurations. 

What is the HomePass app for?

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The HomePass app walks you through your creating your Plume account and network through a simple setup process. The HomePass app is required to manage your network and gives you insight into the health of your home network. Using the HomePass app, you can do the following from anywhere you have i...

How easy is it to set up Plume?

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You can set Plume up in a matter of minutes.Start by downloading the HomePass app for iOS or Android onto your phone. The app will walk you through the process. Create your Plume account. Connect your first SuperPod to your modem or router and leave it plugged in at all times. Choose your Wi-Fi n...

What's the difference between Plume, WiFi routers, Extenders and Mesh?

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Routers have limited coverage. Extenders can often improve the coverage, but they degrade the internet speed.Mesh WiFi systems provide relatively higher coverage without degrading speed. They can replace your router as well.Plume Adapt is a unique mesh WiFi system that uses AI to optimize your Wi...